Heal the Vet Undergoes Testing

Results of the first usability test of VA's MyHealtheVet program indicate a need for improvements in usability. First-time users were monitored on their use of the commonly used four functions of the program: registration, prescription refill, the health tracker and health information search. Only 25% of participants successfully completed registration. Most participants had privacy concerns, expressed interest in printing their information to share with their doctors and questioned the value of the program when compared with existing online health information, according to the study. For more details, visit the Department of Veterans Affairs MyHealtheVet webpage.

 

 

 

TO HCVC HOME PAGE

TO ARCHIVES